Does Your Digital Platform Solve Your Critical Business Supply Chain Questions?

Supply chain leaders in the pharma and life sciences industry are striving to meet complex compliance requirements by taking a deeper dive into end-to-end product mapping. Amgen is ahead of the curve, utilizing a digital data platform to give the business an interconnected view that enables quick responses to essential business queries. In addition, regulatory standards require analysis of multiple data sources for modern postmarket surveillance, making it necessary to connect commercial, manufacturing, and R&D data sets while making it apparent how they relate. 

When collecting data related to product complaints and adverse event investigations, time is of the essence - especially with the ever-increasing amount of data from a widening portfolio of products. Additionally, with numerous disparate systems (20+ in total) involved, it's challenging to accurately perform trending analysis or trace root causes. 

To tackle this challenge head-on, Amgen has developed Smart Surveillance (S2), an innovative system built on an agile approach and committed to achieving the desired results without delay. This system not only heightens efficiency by allowing users from all departments within the enterprise to access reliable information simultaneously but also provides new capabilities for analyzing complaints and associated lots quickly and effectively. Furthermore, Amgen is scaling up its user base so that more people can access S2's real-time insights – leading towards integrated business planning (IBP) in 2022+.

At Critical Risk Solutions, we understand the complexity and importance of product mapping in supply chain management. We are dedicated to helping our clients stay ahead of compliance requirements by providing solutions that enable end-to-end visibility into their operations. If you’re looking for a fresh perspective on your supply chain mapping, our team of experts is standing by, ready to assist! Contact us today to learn more about how we can help remove the risks and roadblocks preventing your growth. 

Joel Chakkalakal

Having worked with some of the biggest names of our time, like Amazon and Meta, Joel Chakkalakal has had his fair share of incredible life experiences. And as a lean six sigma master black belt, he also knows how to mitigate and remove risk from any situation. When you put those together, you get an industry expert passionate about helping companies streamline their risk-elimination protocols. So what are you waiting for? Ask Joel!

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